01Are you a roofing company?
No. Lighthouse Roofing Co. of Huntington Beach is a free matching service. We do not hold a roofing licence, we do not employ crews, and we never come to your house. We pass your request to independent local contractors who do the work and who you hire directly.
02Do you handle commercial buildings?
Yes. Commercial requests go to contractors who do low-slope and flat systems rather than to residential crews. Say so on the property question and it routes correctly.
03It is leaking right now. What do I do?
Contain the water, photograph everything, and get the request in marked as an emergency. A tarp is the right first job. The permanent repair is a separate conversation and a separate price.
04Can I stay in the house while it is done?
Yes, though it is loud, and things will fall off shelves in the garage. Move cars out of the driveway and take anything fragile off the walls of the top floor.
05I rent. Can I use this?
You can submit it, but the owner has to authorise any work, so the useful move is to get the landlord to make the request or to give you permission in writing first. Contractors will not start work for a tenant.
06Is moss on the roof a problem?
It matters more than it looks. The damage is not the moss, it is the permanent damp underneath it. Kill it and brush it off gently; never pressure wash asphalt.
07Is this really free?
It is free to you. Contractors pay to receive homeowner requests in their area. That is the entire business model, and we would rather say so plainly than pretend otherwise.
08Are gutters included in a re-roof?
Normally a separate line. It is the one add-on that genuinely costs less when done at the same time.
09Why does ventilation keep coming up?
It is the most under-sold part of a roof. Trapped heat and moisture shorten shingle life, warp decking, and in cold weather it is what turns snow into an ice dam.
10Does being near the ocean change what goes on the roof?
Yes. The specification that matters here is metal, not shingle. Ask directly what the fasteners and flashings are made of; in salt air that answer decides how long the roof lasts far more than the brand of the covering.
11What if the decking is rotten underneath?
Expect a few sheets on most older roofs. Get the per-sheet rate in the contract. Open-ended decking charges are where a fixed price stops being fixed.
12How long does a re-roof take?
A straightforward asphalt roof on an average house is one to three days. Tile, slate and complex rooflines take longer, and weather stops work more often than anything else.
13Are the contractors licensed and insured?
We require a licence number and current insurance from every contractor in the network. Verify it yourself anyway. Your state licensing board has a free lookup, and it takes two minutes.
14How many contractors will contact me?
Up to three. That is a hard cap, not a guideline. Three is enough to compare and few enough that your phone stays usable.
15Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.